customer stories

Delivering strong outcomes
for our customers

Join thousands of healthcare professionals who are revolutionizing care delivery.

Our partnerships have delivered remarkable outcomes across healthcare organizations, driving better patient care, operational efficiency, and financial performance.

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Stronger financial performance
Franciscan Health recognized $2.2 million in value through automated coding protocols.
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Higher quality
care
Atlantic Health saw a 10% improvement in gap closure rate, while saving providers over 30 minutes a day.
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Stronger patient engagement
UCHealth saw a 79% increase in patient engagement, driving more patients to schedule appointments.
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OUR CUSTOMERS

We’re customer-outcome obsessed.

79%

Increase in patient engagement

"For organizations seeking a care management solution, I'd say stop looking. Innovaccer turns your vision into reality, enabling you to care for more patients, reduce costs, and make a real difference in healthcare delivery."
Malcom Smith
MA,LMSW
Clincal Education Expert, Dignity Health
“The partnership with Innovaccer has been strong. From the beginning, I think that we were treating each other as partners as opposed to a vendor-customer.””
Seth Selkow
Senior Director
22%

reduction in
readmission rates

"With Innovaccer's AI, notes are automatically scanned for updates at the point of care, enabling physicians to focus on their patients, and this can save up to 30 minutes per day."
James Barr, MD
VP of Physician Value Based Programs
$2.2M

value realized through automated coding protocols

OUR CUSTOMERS

Delivering Measurable Impact

30%

Increase in patient volumes

“If you’re looking for a care management solution, look no further. Innovaccer is the best product on the market.”
Malcom Smith
MA, LMSW Clinical Education Expert, Dignity Health
“The partnership with Innovaccer has been strong. From the beginning, I think that we were treating each other as partners as opposed to a vendor-customer.””
Seth Selkow
Senior Director
3.2M

Saved at CHI Health

“Sara [AI] is wonderful, and I'm sure Sara will morph over time and become even more powerful. Innovaccer’s thought leadership in this area is very impressive.”
Janet Vega
Manager of Analytics, Baptist Health
24

Seconds saved per call with contact center at Franciscan

SPOTLIGHT
Empowering CommonSpirit to advance population health and value-based care
CommonSpirit Health, one of the nation's largest providers of value-based care, partnered with Innovaccer to strengthen their ability to deliver coordinated care and improve outcomes across 2.6 million attributed lives.
COMMONSPIRIT SERVES THEIR COMMUNITIES BY:
Leveraging a unified data foundation to enable population health management and care coordination across their network.
Using advanced analytics and insights to identify risks, close care gaps, and drive quality improvements
Supporting providers with tools and workflows to succeed in value-based care programs
Coordinating care across acute, post-acute, and ambulatory settings to ensure seamless transitions and comprehensive support for patients' clinical and social needs
Download CommonSpirit’s Population Health Report
DOWNLOAD THE REPORT

Transform healthcare experience in weeks, not years.

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"They're really our partners in helping guide us, and this is a journey we're taking together as we learn more about how to own and use the system."

Beth Cronin
Digital Marketing Manager, VCU Health
see full case study
1M
patient interactions in 6 months
45%
appointment scheduling rate
38%
unique open rate

“We could not have achieved these results without our strategic partnership with Innovaccer.”

Brandon J. Burket, MHA
VP of Value-Based Care, Orlando Health
47%
closure rate for care gaps
44%
annual wellness visit complete rate
29%
closure rate of quality gaps for BCS patients

"InNote saves me 30 minutes a day that I would have otherwise spent chasing down information."

Scott Maron, MD
President, Atlantic Health ACO
see full case study
$1M
in potential incentive payments
10%
improvement in coding gap closure rate
30
minutes a day saved per provider

"Innovaccer brings together all of the data that exists in various information technology silos across our health system, giving us a true enterprise-wide unified patient record."

Randy Moore, MD
Chief Operating Officer, Franciscan Health
see full case study
$2.2M
saved across multiple Medicare plans
2.8%
improvement in coding gap closure rate
4%
reduction in readmission rates

"Innovaccer's Best in KLAS point of care solution, InNote, solved one of our largest challenges: delivering actionable insights to the providers at the point of care."

Milady Cervera, MHA, MHIA
VP of Population Health

see full case study
17%
increase in annual wellness visit completion rates
7%
increase in coding gap closure rate
145%
increase in chronic care management revenue capture

Preventable hospital readmissions cost the healthcare system approximately $25B annually. These costs are driven by readmissions without follow-up, poor medication adherence, and ineffective transition care. CHI Health partnered with Innovaccer to enhance care delivery not just for inpatient visits but also post-discharge to keep their population healthy, reduce hospital readmissions, and reduce the overall cost of care.

see full case study
$2.75M
in value realized
20%
lower PMPM costs
22%
reduction in readmission rates

Propensity scoring is a critical tool for healthcare marketers to target specific patient audiences with content that will convert. UCHealth leverages our AI-powered propensity scoring with incredible results. Learn how to implement propensity scoring to generate more engagement, appointments scheduled, and revenue.

see full case study
79%
increase in patient engagement
1.8x
more likely to schedule
4.8%
conversion rate

Banner Health is one of the nation's largest payer-provider organizations, managing 1.4M patients in value-based arrangements across Arizona and Colorado. Banner partnered with Innovaccer to integrate data from disparate sources, surface insights at the point of care, and create a system wide strategy for succeeding in value-based care.

READ THE CASE STUDY
18%
care gap closure rate
1.4M
lives covered by value-based care
$4M
saved through vendor consolidation

Commonspirit Health uses Innovaccer to aggregate and normalize claims data directly from payers and regional instances to create an All-Payer Value-Based Claims Solution. CommonSpirit leverages this platform to deliver actionable clinical, operational, and financial insights to regional Value Hubs.

Read the annual report
1.9M
value-based lives managed in Innovaccer
9
disparate systems being replaced by Innovaccer
16
states included in Innovaccer deployment

Resources

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In 2011, we set out to solve healthcare's biggest challenges with data activation and insights.

Tap into our expertise to improve patient and business outcomes

With 10+ years of quality measurement expertise and deep pharmacy knowledge,

PQS provides best-practices to develop innovative quality strategies to support more effective interventions.

Request a demo
Request a demo