Level Up Your Pharmacy: How Enhanced Services in EQUIPP Boost Patient Care and Revenue

As a pharmacist and a trusted health professional, you’re a vital part of your patients’ healthcare journey. What if, in your role, you could improve patient outcomes, and open up new revenue streams for your pharmacy at the same time? That’s exactly what Enhanced Services in EQUIPP are designed to do.

These programs go beyond the traditional dispensing model, allowing you to provide targeted clinical services and get paid for them. Let’s break down what’s available and how you can get started.

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A Quick Look at the Programs

When you navigate to the “Enhanced Services” section in your EQUIPP dashboard, you’ll find two main programs:

• Longitudinal Adherence Monitoring Program (LAMP): This program focuses on keeping patients on track with their medications, especially for chronic conditions.
• Clinical Monitoring Programs: These programs address specific health gaps by allowing you to perform and document blood pressure and hemoglobin A1C readings.

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The LAMP Program: More Than Just a Refill

The LAMP program is all about proactively supporting your patients’ adherence. It’s a two-step process: you provide an intervention, and you document it in EQUIPP. It’s a simple, but crucial, workflow.

Here are the key interventions you might see within the LAMP program:

• Quarterly Check-in: A regular conversation with your patient to check on their progress and address any concerns.
• Extended Day Supply (EDS): Providing a larger supply of medication to help patients stay adherent for longer periods.
• Statin Gap Intervention: Targeted support for patients with diabetes or cardiovascular conditions who need to fill a statin prescription.
• Final Fill: A timely reminder and intervention to ensure a patient gets their last necessary refill for the year.

Remember to check your dashboard, as not all programs will include every component.

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Focus on “Final Fill” for Quick Revenue

One of the most valuable components of the LAMP program is the Final Fill opportunity. This occurs when a patient is on their last scheduled refill of the calendar year for a chronic medication. This moment represents a crucial chance for intervention and a great way to secure additional revenue.

To make the most of it:

1. Identify: Head to the Enhanced Services section in EQUIPP, then click on the Longitudinal Adherence Monitoring Program. Your eligible patients will be displayed. Sort the data by date to work on the opportunities that will expire soonest.
2. Engage: Talk to the patient, either when they are in the pharmacy or through a targeted phone call. Explain the importance of medication adherence and how consistent use can prevent health complications and improve their long-term well-being.
3. Document and Fill: Document your intervention with the patient in EQUIPP and fill that one last claim before the expiration date. By doing this, you improve patient outcomes and positively impact your pharmacy’s quality measures and bottom line.

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Clinical Monitoring: Closing the Gaps

The Clinical Monitoring programs allow you to provide in-pharmacy testing that directly benefits your patients and health plans.

• Blood Pressure Monitoring: Health plans often identify patients who haven’t had a recent blood pressure reading. You can fill this gap by taking a reading with a digital cuff and documenting the systolic and diastolic values in EQUIPP.
• Hemoglobin A1C Monitoring: For pharmacies with a CLIA waiver, you can perform A1C readings using a point-of-care device. Just like with blood pressure, you’ll enter the values into EQUIPP to get paid for the service.

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The Most Important Rule: Document, Document, Document

This cannot be stressed enough. Proper documentation is the key to getting paid. The work you do in engaging with patients and providing these services will translate into revenue when you accurately document in EQUIPP. Without it, the service won’t be captured, and you won’t get paid.

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Your Path to Success

By participating in these enhanced services, you’re showcasing the immense value of community pharmacies as a hands-on healthcare provider.

To succeed, focus on these steps:

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1. Click on the “Enhanced Services” Tab to access your available Enhanced Services programs and view your patient lists for LAMP, CBP or A1C.
2. Quarter 4 (Q4) check-ins and final fill are available from October 1 – December 31, 2025.
   1. Prioritize opportunities by ‘Expiration Date’
   2. Complete & Document the Check-in
   3. Fill the medication and adjudicate through insurance
   4. Make sure it is picked up

Master these elements, and you’ll see a clear connection between improved patient outcomes and enhanced pharmacy revenue.

Time is running out to get paid for your patient care in 2025, so act now to secure additional revenue before the year ends. Log in to EQUIPP today.