Maximize Your Pharmacy Revenue in Q4 with EQUIPP

As we approach the end of the year, independent pharmacies have a critical window to capture additional revenue opportunities before they expire. The fourth quarter (Q4) presents unique chances to improve patient care while boosting your bottom line through EQUIPP's enhanced services and quality programs.

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Don't Let Q4 Opportunities Slip Away

Time-sensitive opportunities are available right now that can significantly impact your pharmacy's financial performance:

Final Fill Opportunities represent one of the most valuable end-of-year interventions. These occur when patients are on their last scheduled refill of the calendar year for chronic medications. These opportunities have expiration dates, so acting quickly is essential.

Q4 Clinical Opportunities can fall off if patients are no longer eligible, making immediate action critical to maximize revenue before year-end.

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How to Access and Act on Final Fill Opportunities

Here's your step-by-step approach to capturing these valuable interventions:

1. Identify Eligible Patients

Navigate to the Enhanced Services tab (the bullseye icon) in your EQUIPP dashboard, then click on Longitudinal Adherence Monitoring Program (LAMP). Sort patients by expiration date and prioritize those expiring soonest.

2. Engage the Patient

Reach out while they're in the pharmacy or make a targeted phone call. During this interaction, educate patients on the importance of medication adherence and explain how consistent medication use prevents health complications and improves long-term wellbeing.

3. Document and Fill

Complete and document the intervention in EQUIPP, fill the medication, adjudicate through insurance, and ensure the medication is picked up. This process not only improves patient outcomes but also positively impacts your pharmacy's quality measures and generates non-dispensing revenue.

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Controlling Blood Pressure: Another Revenue Stream

Blood pressure monitoring opportunities are also located in Enhanced Services. These can be seamlessly integrated into your existing workflow:

• Perform digital blood pressure readings in the pharmacy
• Document readings directly in EQUIPP
• Combine with other encounters like flu shots to maximize efficiency
• Utilize certified pharmacy technicians to complete readings

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My Programs: Year-End Performance Opportunities

Don't overlook the revenue opportunities in the My Programs section (accessed via the dollar sign icon). Here's what you need to know:

• Program performance expectations vary by health plan
• Explore each program to understand 2025 expectations
• Focus on outliers—patients below the 80% adherence threshold
• These patients represent your best opportunity to meet performance thresholds

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Transform Your Workflow with EQUIPP Copilot

Cut down on portal switching and tedious tasks with EQUIPP Copilot, which overlays directly on your existing pharmacy software. The system automatically triggers relevant patient insights as you access patient profiles, eliminating the need to switch systems.

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Real Pharmacy Success Stories

Lakeland Pharmacy (Missouri) - Processing 2,000-3,000 scripts weekly across five locations: "We capture a lot more than we would have missed. When you pull up their profile, the copilot pops right up so you're able to capture that $5, $10, know that they need their blood pressure taken or an A1c check. It saves a ton of time.” -Tara Johnson, Director of Operations & Compliance Officer

Semmes Pharmacy (South Alabama) - Processing 500-800 scripts daily: "I love that it pops up to help you complete the intervention when you're checking the prescription or looking at the patient profile. It saves you that extra step of having to log back into EQUIPP." -Jessica Hung, PharmD, Pharmacist and Clinical Services Manager

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Quick Tips for EQUIPP Success

Based on insights from top-performing pharmacies, here are strategies to maximize your results:

1. Use Every Feature Available

From the Performance Dashboard to the My Programs section, engaged pharmacies leverage all EQUIPP tools. These features improve patient health outcomes while generating additional revenue through bonuses and enhanced services.

2. Make It a Team-Based Approach

• Designate a quality champion (pharmacist, technician, or intern)
• Delegate responsibilities based on team strengths
• Have team members who excel at conversations engage patients needing extra help
• Let technicians coordinate extended day supplies and medication synchronization
• Have pharmacists lead clinical follow-ups for blood pressure and A1c screenings

3. Document Everything

Use EQUIPP as your digital health record. Consistent documentation helps track progress, ensures no patient falls through the cracks, and maximizes revenue. Remember, technicians can also record appropriate documentation in EQUIPP.

4. Integrate EQUIPP into Daily Operations

Don't treat EQUIPP as a separate task. EQUIPP Copilot brings data and documentation directly into your workflow, acting like an AI assistant that highlights opportunities for patient care and reimbursement the moment you need them.

5. Keep Patients at the Center

The primary goal is helping patients achieve the best possible health outcomes. The revenue is a reward for providing excellent care through meaningful conversations about medications and health.

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Take Action Now

The clock is indeed ticking on the opportunities Q4 presents. By committing now to integrate EQUIPP into your daily workflow, prioritize high-impact patients, and align your entire team on goals and processes, you can transform every patient interaction into a clinical intervention. Taking immediate action is key to securing additional year-end revenue, improving patient health outcomes and adherence, and positioning your pharmacy for strong 2025 performance. 

Remember, mastering the balance of clear strategy, consistent patient engagement, and regular performance monitoring is the definitive roadmap to making a meaningful impact on your community's health and achieving enhanced pharmacy revenue.

For more information and support, contact the EQUIPP team at support@pharmacyquality.com or visit the EQUIPP knowledge base for additional resources.