Revolutionizing Pharmacy Workflow and Revenue: Introducing the EQUIPP Copilot

In today’s fast-paced pharmacy landscape, efficiency and performance are essential—not only to maintain exceptional patient care but also to unlock new revenue streams. That’s why we’re thrilled to introduce EQUIPP Copilot: a groundbreaking, zero-click intelligence tool built specifically for pharmacies.

Whether you’re looking to streamline workflow, optimize adherence performance, or capture more clinical service revenue Copilot is designed with you in mind.

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What is EQUIPP Copilot?

The EQUIPP Copilot is more than just an update or new web app feature. It’s the first true copilot for pharmacies: a smart overlay that integrates seamlessly into your pharmacy’s existing management system—no complicated installations or system integrations required.

With a quick installation time, you can download and activate EQUIPP Copilot yourself. From that moment on, it runs in the background, providing real-time insights and actionable opportunities directly from your pharmacy’s screen.

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Key Features and Benefits

Zero-Click Efficiency

EQUIPP Copilot lives discreetly on the side of your screen. Once a patient’s profile is opened, the Copilot identifies opportunities based on name and date of birth—automatically launching a flyout panel with alerts, program eligibility, and documentation prompts.

Real-Time Patient Insights

No need to switch screens or log into another portal. Copilot delivers:

• Adherence opportunities (PDC scores, outliers, etc.)
  
• Quality measure performance data
  
• Alerts for enhanced service programs (e.g., blood pressure control, hemoglobin A1C tracking)
  
• Eligibility for payer-sponsored programs such as LAMP (Longitudinal Adherence Monitoring Program)
  

Actionable Revenue Opportunities

EQUIPP Copilot identifies patients who qualify for reimbursable clinical services and lets pharmacists document interventions directly from their PMS. You can get paid for services like:

• Extended day supply conversions
  
• Adherence consultations
  
• Health data collection (e.g., blood pressure readings, A1C)

Streamlined Documentation

Copilot simplifies the documentation process for adherence services, including fields for action, barrier, outcome, and notes. All data syncs with the EQUIPP platform to ensure quick and accurate reimbursement.

Performance Dashboards

Review aggregate performance across multiple quality measures and payer plans. Export patient lists, identify outliers, and track trends—all within the tool.

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Real-World Impact: A Pharmacist’s Perspective

We sat down with Anthony Thakar, a pharmacist manager at Kings Pharmacy in Brooklyn, NY, who’s been using EQUIPP Copilot as part of a payer-sponsored pilot program.

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About King’s Pharmacy:

• Located across from Kings County Hospital
  
• Fills 1,200–1,500 prescriptions per week
  
• Staff of 12–13, including 6–7 pharmacy professionals
  
• High-touch service model with 30+ patient counseling sessions weekly

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How EQUIPP Copilot Fits Their Workflow:

“EQUIPP Copilot is really helping. Like it works hand in hand with us. And in our workflow there is no extra work, to be honest. Meaning, software does most of the things itself, and whenever we open any profile or we type a new prescription, then it starts working and loading on the side.”— Anthony Thakar, Pharmacist Manager at King’s Pharmacy

Anthony and his team utilize the Copilot during every step of the patient interaction—from pickup and phone consultations to documentation and billing. With the help of Copilot, they’ve improved adherence rates and increased revenue without adding extra work to their already busy schedule.

They’ve even taken it a step further by integrating their in-store blood pressure chair to support payer-sponsored health metric tracking programs allowing for real-time data collection, improved outcomes, and faster reimbursement.

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The Results So Far

• Ease of Use: Installed across all terminals with no technical issues
  
• Time Saved: No need to log into external portals or remember to check patient eligibility manually
  
• Revenue Gained: Reimbursable clinical services are documented and submitted effortlessly
  
• Team Empowerment: Front-line staff are trained to educate and counsel patients, enabling pharmacists to step in when needed
  
• Data Transparency: Dashboards allow teams to track quality scores and address gaps proactively
  

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One Last Word of Advice

Anthony shared a valuable piece of advice for his peers: “This is an extra benefit … reimbursement-wise or, extra revenue-wise. We can, we should take it.” Anthony sees the copilot not just as a tool for efficiency but as a critical solution to combat declining reimbursements. It provides a simple way to boost revenue without adding to the team’s workload.

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Ready to Get Started?

Whether you’re a high-volume pharmacy or a small community practice, EQUIPP Copilot is here to help you:

• Improve patient outcomes
  
• Increase clinical service revenue
  
• Enhance operational efficiency
  

Get started today by signing up for the EQUIPP Copilot waitlist. Visit our Knowledge Base for getting started videos.

We’re here to support you every step of the way as you elevate your pharmacy practice with EQUIPP Copilot. If you have any questions, you can reach out to support@pharmacyquality.com.